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Opening Eyes to Better Business

Our team of trained evaluators assesses your store/business through a scoring system commonly known as “secret shopping.” You’ll receive each evaluator’s in-depth report and  comments.

GSE then compiles a comprehensive report for you, explaining what the evaluator’s scores mean and providing a statistic-based analysis of areas that need improvement. We even offer additional services to help fix your problem areas.

Why Choose us

Innovation Solutions

An ever growing roster of evaluators, which enables GSE to reach locations others can’t.

Quality Services

A dedicated staff with over 40 combined years experience in the hospitality industry.

Planning & Strategy

Extensive options and choices – we have numerous programs available to evaluate and improve every aspect of your service or product.


Projects Completed


Leadership Members


Happy Customers


Cups of Coffee